– You must sign a booking form accepting on behalf of all your party these terms and conditions and pay the booking deposit of € 150 (non-refundable) per person.
– On payment of deposit to Go Visit Ireland (“Go Visit Ireland”, or “we” or “us”) the depositor agrees to be bound by the related terms and conditions outlined below.
– Please note this money is refundable if the tour is cancelled due to inadequate group size (minimum group size 6 persons).
2. BALANCE OF PAYMENT
Within 14-21 days of receipt of your completed booking form and deposit, we will send you joining instructions and a Confirmation Invoice for the balance of the holiday price and from that point a contract exists between you and us on the basis of these terms & conditions and booking information. You must pay the amount shown on the Confirmation Invoice at least 6 weeks before departure. If you pay the deposit by credit card we shall take this as your authorisation to charge the balance to your card on the due date.
3. CANCELLING YOUR HOLIDAY
You have an option to cancel your holiday which must be exercised in writing by the person who signed the booking form. The fees to exercise this option are as follows:
More than 42 days = Deposit 29-42 days = 30%
15-28 days = 50% 1-14 days = 75%
Departure date or after 100%
4. CHANGES TO WEB DESCRIPTIONS
Web descriptions are provided by us in good faith and every care is taken to ensure accuracy. Between web publication and your holiday, changes may occur. Advertised facilities may be subject to change by the various suppliers concerned. Facilities and itineraries may be subject to change due to insufficient numbers, weather, operational or maintenance reasons.
5. MINIMUM NUMBERS
We reserve the right to cancel an entire holiday if we do not reach the minimum number of 6 clients. If we cancel, we will endeavour to do so by the date your balance is due, (6 weeks before departure) and will avoid doing so less than 4 weeks before departure. We will endeavour to find a replacement holiday for you or we will refund in full all monies paid to us by you. In the case of inadequate group size Go Visit Ireland is not responsible for any additional expenses that may be incurred by you preparing for the trip.
6. LIMITATION OF LIABILITY
(a) The company’s liability in tort, contract or otherwise shall be strictly limited to (1) in the case of adults – twice the amount paid for that adults holiday; and (2) for children the amount paid by them or on their behalf:
(b) Save and excepting the admission of liability contained in clauses 6(a) above, Go Visit Ireland shall not be liable in tort, contract or otherwise for any losses suffered by you be they direct, indirect or consequential.
(c) Go Visit Ireland, its owner, outfitters, agents representatives and employees, give notice that they act only as the agent for the owners, contractors and suppliers providing means of transportation and/or all other related services and save as outlined in Clause 6(a) above, Go Visit Ireland assumes no responsibility howsoever caused for injury, loss or damage to person or property in connection with the supply of any services resulting directly or indirectly from any negligence, omissions or actions committed by or as a result of any actions of such owners, contractors or suppliers.
(d) Go Visit Ireland accepts no liability for failure to provide its service in the case of any event of force majeure, which shall include, but will be not limited to, acts of God, detention, annoyance, delays and expenses arising from quarantine, strikes, thefts, pilferage, failure of any means of transport to arrive or depart as scheduled, civil disturbances, government restrictions or regulations. Itinerary may be changed where deemed advisable for the comfort and wellbeing of customers.
7. COMPLAINTS PROCEDURE
If you have a complaint during your holiday you must notify your guide, local representative or Go Visit Ireland office immediately who will do their best to resolve the problem. Should it not be possible to resolve your complaint on the spot, you should write to our office no later than 14 days after your holiday, with full details. No claim or complaint will be entertained unless you follow this procedure. All complaints are thoroughly investigated.
A single supplement per night applies. This can be avoided entirely if singles are willing to share a room with someone of the same sex. We will try our utmost to match those singles willing to share. A single supplement will only be charged in the unlikely event of us not being able to find a match. Due to the isolated nature of some of our locations, there is limited availability of single room accommodation and en-suite facilities cannot always be guaranteed.
2. TRAVEL ADVICE LINE
We will be glad to advise you on your travel arrangements to Ireland, with the most up to date information on flights, ferries, car hire, trains and buses.
3. ADMINISTRATIVE FEE
Every amendment to the booking after the confirmation has been processed will be charged at €25 per person.
4. AIRPORT TRANSFERS
All Kerry itineraries include transfers on Saturdays from Kerry airport (between 07.00 and 18.00 hours) and Shannon airport (at 12.00) for an extra charge. Return transfers arrive at Shannon airport at 11.00 and between 07.00 and 18.00 at Kerry airport. Please see price information and further details at airport transfers. We will gladly arrange a taxi transfer from the airport outside the above hours. Please see individual taxi transfer prices on the website. No refunds are provided for any unused portions of transfer. Please note that we will presume that you will arrive independently at the specified meeting point, if we do not receive your full arrival details at time of booking.
We cannot accept responsibility for illness/injury to you or loss/damage to your property while you are on the holiday. For that reason, Go Visit Ireland strongly recommends that you arrange travel insurance (cover for medical expenses, cash, baggage, cancellation, etc.).
6. EXTRA NIGHTS ACCOMMODATION
We will gladly book extra nights accommodation for you throughout Ireland – please advise us of number of nights, dates, and location and we will give you a price. Quality guesthouses with en-suite facilities €45 pps (excluding cities) will be booked unless hotel is requested.
Our prices are in euros.
8. LUGGAGE ADVICE
All our tours are based on luggage transfers of one medium size bag, plus one day sack per person.